Thank you for your recent purchase of DemoWolf tutorials! We’ve gone to great lengths to make getting your tutorials up and running on your website as quick and painless as possible. A quick read through the guide that follows should answer most of the questions you may have.
You’ll find a list of all your orders on the My Purchases page of our Client Area. This is where you’ll go to provide a logo to use for your tutorials and then generate and download them. Until we’ve approved your order and your logo, you won’t be able to generate your tutorials, but there are a few things you can do while you wait.
1) What does “generate” mean?
We frequently refer to the word generate. This refers to the process of branding the beginning and ending frames of the tutorial files with your logo. You’ll only be able to generate your tutorials one time, so you should use the Preview feature to make sure you like how your logo image looks in the tutorials. If you plan to have a new logo designed soon, you might want to wait to generate your tutorials, since there is a charge to re-generate your tutorials with a new logo.
2) Upload a Logo
Before you can generate your demos, you must upload a logo. Go to the Domains/Logos page of the Client Area, then click the Add a Logo button. Browse for a logo image on your hard drive. (For the Text/Image format, images on transparent backgrounds work best.) Submit the page, then return to My Purchases. If you’ve purchased your tutorials in either SWF or MP4 format, you can now use the Choose a Logo feature to assign the logo you just uploaded to your order.
2a) For Text/Image format: Create a Preset
If you’ve purchased your tutorials in the Text/Image format, the process is a bit different than for the other two formats. Your logo will appear as a watermark in all the images within the tutorials, so you must specify how you want your logo to look. At the top of the My Purchases page, click the Manage Image Settings Presets button, then the Add a Preset button. The first section of this page, entitled General Settings, allows you to give your preset a name and set a maximum width or height for the images themselves (not the logo watermark). The second section, Watermark Image Options, allows you to set the position, opacity, and scale of the watermark, and choose which logo image to use. The Opacity and Scale attributes of the watermark range from 0.0 (not visible at all) to 1.0 (the full opacity/size of the image).
Now that you’ve created a preset, you can return to My Purchases and assign it to your order using the Choose Image Settings Preset link.
3) Time to Generate!
When a new logo or Image Settings Preset has been assigned to your order, our staff members are notified by email. You won’t be able to generate your tutorials until we approve your logo / preset. Logos and presets need to be approved to ensure tutorials will not be unbranded or white labelled; all tutorials must be branded for the company who will display them.
You’ll receive an email when your logo / preset has been approved, and then it’s time to generate your tutorials! Each format you’ve purchased – SWF, MP4, and/or Text/Image format – is listed at the bottom of each order’s section. There are three possible actions listed next to each format: Preview, Download, and Generate. REMEMBER – Be sure to Preview each format before generating, since as mentioned above you won’t be able to Generate more than once. Also, tutorials in the MP4 format take a SUBSTANTIALLY longer time to generate than the other two formats (typically an hour per series), so you should be doubly certain that you’re ready to generate this format.
You won’t be able to Download without Generating first, so let’s do that now. Pick a format and click its Generate link. On the next screen, click Proceed. Your generation request will now be placed in a queue. As soon as any existing generation jobs complete, yours will begin. If generating in SWF or Text/Image formats, you will receive status updates, eventually ending with the words Rebrand Complete (that’s how you know the generation process has finished). If generating in MP4 format, keep an eye on My Purchases for your order’s status to change to Generated and the Download link to appear.
While you’re waiting, you might want to set up a Tutorial Viewer for your tutorials. Using the Tutorial Viewer is completely optional, however; feel free to come up with your own solution for displaying the tutorials!
Any remaining questions? Please don’t hesitate to open a support ticket!