Thank you for your recent purchase of DemoWolf tutorials! We’ve gone to great lengths to make getting your tutorials up and running on your website as quick and painless as possible. Just follow these instructions, and you’ll have your tutorials up and running in no time
Step 1 – Go to “My Purchases” in Client Area
Click the “Client Area” link in the main menu of the DemoWolf website, and login with your client login details (which would have been emailed to you when you made your first purchase). If you’re already logged in, you’ll see the Client Area Dashboard.
From the Dashboard, click the My Purchases icon in the Account & Purchases section. This is where all your DemoWolf purchases will be listed, and it is from here that you can manage your order. If your order is not yet approved, that’s ok because there are still a few things you can do. Your order will be approved as soon as your payment has been confirmed. This usually takes less than an hour if your order was placed during regular business hours, but may take up to a week if for example you used a PayPal echeck to make payment.
2) Upload and Assign Your Logo to your Order
If you haven’t already uploaded a logo for a previous order, or want to upload a new logo for this order, now is the time to do it. You can upload a logo even before your order is approved. Simply click the “Select Logo” dropdown box under “Manage Your Order”, and either select a logo you’ve already uploaded, or upload a new one from your computer. You can assign a different logo for each order you place. That makes it easy if for example you have multiple hosting brands for which you want tutorials, or if you want to resell our tutorials to your own clients. You’re able to manage multiple logos in your account.
3) Assign to Domain (optional)
If you have multiple domains for which you want to generate tutorials with different logos, then you can use our “Assign to Domain” feature to help you organize your logos. This step is optional, and unnecessary if you only have one domain or business. If you want though, simply click the “Assign to Domain” dropdown box and either choose a domain you’ve already setup in your Client Area, or add a new one. You can add a new one from here, or from the Client Area Dashboard.
4) Create a Watermark Preset (only for Article Tutorials)
If you’ve purchased your tutorials in the Article format (formerly known as Text/Images format), the process is a bit different than for Flash or Video formats. Your logo will appear as a watermark in all the images within the tutorials, so you must specify how you want your logo to look. To do this, click the “Change Watermark Preset” dropdown box within the Manage Your Order section, and either choose an existing preset, or create a new one. Creating a watermark preset is how you define how your watermark will look in the images within the Article tutorials. You can define the position, size and opacity of your logo, and you can preview what it will look like before you generate your tutorials. The Opacity and Scale attributes of the watermark range from 0.0 (not visible at all) to 1.0 (the full opacity/size of the image). Once you’ve created a watermark preset, you can return to My Purchases, Manage Your Order, and assign it to your order.
What does “Generate” mean?
We frequently refer to the word generate. This refers to the process of branding your tutorials with your logo. the beginning and ending frames of the tutorial flash or video files with your logo. You’ll only be able to generate your tutorials one time, so you should use the Preview feature to make sure you like how your logo image looks in the tutorials. If you plan to have a new logo designed soon, you might want to wait to generate your tutorials, since there is a charge to re-generate your tutorials with a new logo.
5) Preview Your Tutorials
When you add a new logo, or define a watermark preset for your order, our staff members are notified by email. You won’t be able to generate your tutorials until we approve your logo / preset. Logos and presets need to be approved to ensure tutorials will not be unbranded or white labelled; all tutorials must be branded for the company who will display them.
You’ll receive an email when your logo / preset has been approved, and then it’s time to generate your tutorials! REMEMBER– Be sure to Preview each format before generating, since as mentioned above you won’t be able to Generate more than once. For all Flash or Video formatted tutorials, click the “Preview SWF Format” icon to see a sample tutorial that’s been generated with your logo. It will look the same for SWF, MP4 or WebM video formats, but we only preview in Flash (SWF) format since the act of generating MP4 or WebM videos for preview takes quite a bit longer. For Article formatted tutorials, click the “Preview Text/Image” format icon.
6) Time to Generate!
You won’t be able to download your new tutorials without generating them first, so let’s do that now. Click the “Generate Tutorials” icon in the “Manage Your Order” section. On the next screen, click Proceed. Your generation request will now be placed in a queue. If generating in SWF or Text/Image formats, you will receive status updates, eventually ending with the words Rebrand Complete(that’s how you know the generation process has finished). If generating in MP4 or WebM format, keep an eye on My Purchases for your order’s status to change to Generated and the Download link to appear.
While you’re waiting, you might want to set up a Tutorial Viewer for your tutorials. Using the Tutorial Viewer is completely optional, however; feel free to come up with your own solution for displaying the tutorials!
Any remaining questions? Please don’t hesitate to open a support ticket!